Effective Date: September 1st, 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern the use of services provided by Devsec Global d.o.o, a company registered in Slovenia, with its registered office at Dunajska cesta 136, 1000 Ljubljana, Slovenia, EU VAT ID: SI41515757 (“Company,” “we,” “our,” or “us”).
1.2 By purchasing or using any of our services, you agree to these Terms. If you do not agree, you must refrain from using our services.

2. Scope of Services

2.1 We provide IT consulting, server and website security audits, DevOps solutions, managed hosting support, and related digital services (the “Services”).
2.2 The details of each service are published on our website or otherwise agreed in writing.

3. Payments and Billing

3.1 Payments for our Services may be made via bank transfer (wire transfer) or PayPal, unless otherwise agreed in writing.
3.2 All prices are listed in USD (or equivalent in other currencies) and may include VAT where applicable.
3.3 Subscriptions or recurring services are invoiced on a monthly basis unless otherwise specified.
3.4 Services will only commence once payment has been received in full, unless a written agreement states otherwise.

4. Refunds

4.1 Refunds are governed by our Refund Policy, which forms part of these Terms.

5. User Obligations

5.1 You agree not to misuse our Services, attempt unauthorized access, or use the Services for unlawful purposes.
5.2 You are responsible for the accuracy of any data, credentials, or materials you provide to us.

6. Intellectual Property

6.1 All content, methodologies, reports, and deliverables remain the intellectual property of Devsec Global d.o.o unless explicitly transferred in writing.
6.2 You may use delivered reports or materials for internal purposes but may not resell or redistribute them without our written consent.

7. Limitation of Liability

7.1 Our Services are provided “as is” and without warranty of uninterrupted availability.
7.2 To the maximum extent permitted by law, we exclude liability for indirect or consequential damages, including data loss, downtime, or lost profits.
7.3 Our total liability for any claim shall not exceed the total fees paid for the Services giving rise to the claim.

8. Confidentiality

8.1 Both parties shall maintain confidentiality regarding any sensitive or proprietary information exchanged during the provision of Services.

9. Governing Law and Jurisdiction

9.1 These Terms shall be governed by Slovenian law.
9.2 Any disputes shall fall under the exclusive jurisdiction of the courts in Ljubljana, Slovenia.